RESEARCH USE ONLY   •   AUSTRALIA AND CHINA WAREHOUSES   •   2 DAY AU/NZ   •   10 DAY WORLDWIDE SHIPPING•RESEARCH USE ONLY   •   AUSTRALIA AND CHINA WAREHOUSES   •   2 DAY AU/NZ   •   10 DAY WORLDWIDE SHIPPING•RESEARCH USE ONLY   •   AUSTRALIA AND CHINA WAREHOUSES   •   2 DAY AU/NZ   •   10 DAY WORLDWIDE SHIPPING

Use code OZPTIDES for $15 off your FIRST order

Contact Us

We're here to help with any questions about our research chemicals, orders, or technical support.

Live Chat Support
Fastest way to get help

Our live chat is available in the bottom-right corner of every page on our website.

Email Support
Response within 24 hours

Send us an email and we'll get back to you as soon as possible.

support@ozptides.com
Phone Support
For urgent inquiries

Call us directly for immediate assistance with your order.

+61 (2) 3456 7890

How to Access Live Chat Support

From Any Page:

  1. Look for the chat bubble icon in the bottom-right corner of the screen
  2. Click on the icon to open the chat window
  3. Type your message and press enter to start chatting with our support team

From Product Pages:

  1. Scroll down to the "Have Questions?" section
  2. Click the "Chat with Support" button
  3. The chat window will open with the product details pre-filled
Business Hours
Monday - Friday:9:00 AM - 6:00 PM AEST
Saturday:10:00 AM - 4:00 PM AEST
Sunday:Closed

Live chat support is available during business hours. Email support is monitored 24/7.

Our Location

Our headquarters is located in Sydney, Australia. All products ship from our secure warehouses in Australia and China.

Note: Our physical location does not accept walk-in customers or product pickups.

Need Immediate Assistance?