Shipping Policy
This Shipping Policy outlines the shipping methods, timeframes, and policies for orders placed on the OZPTides website.
Shipping Methods
We offer the following shipping methods for all orders:
- Standard Shipping:2-4 business days ($25.99)
- International Shipping:1-2 business days ($50.99)
Processing Time
All orders are processed within 2-3 business days. Orders placed after 2:00 PM EST will be processed the next business day. Our shipping days vary between Thursday and Friday being sent the following Monday
International Shipping
We ship to select international destinations. International shipping times vary depending on the destination country. Please contact us for specific information about shipping to your country.
Please note that international orders may be subject to import duties, taxes, and customs clearance fees, which are the responsibility of the recipient.
Shipping Restrictions
Due to regulatory restrictions, we cannot ship certain products to specific countries or regions. Please contact us if you have questions about shipping restrictions for your location.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment.
Delivery Issues
If you experience any issues with your delivery, such as damaged packages or missing items, please contact us within 48 hours of receiving your order. We will work with you to resolve any problems as quickly as possible.
Address Changes
If you need to change your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee that we will be able to change the shipping address once an order has been processed.
Contact Information
If you have any questions about our shipping policy, please contact us at:
Email: shipping@ozptides.com
Phone: +1 (888) 123-4567