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Frequently Asked Questions

Find answers to common questions about our products, ordering, shipping, and more.

Products

Ordering & Shipping

Returns & Refunds

Account & Orders

Research & Usage

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Frequently Asked Questions

Products

What are SARMs?

Are your products third-party tested?

How should I store my products?

What is the shelf life of your products?

Do you provide Certificates of Analysis (COA)?

What is the difference between peptides and SARMs?

Ordering & Shipping

What are your shipping times?

Do you ship internationally?

Is my order discreet?

What payment methods do you accept?

How can I track my order?

Do you offer free shipping?

Returns & Refunds

What is your return policy?

How do I request a refund?

What if my package is lost or stolen?

Can I cancel my order?

Account & Orders

How do I track my order?

How do I create an account?

Can I change or cancel my order?

How can I view my order history?

Is my personal information secure?

Research & Usage

Are your products for human consumption?

Do you provide research protocols?

How should I reconstitute lyophilized peptides?

What safety precautions should I take when handling your products?

Do you provide Material Safety Data Sheets (MSDS)?